October 8, 1971 - Signing lease for the Rap and Rescue Center

About Us

• Mission Statement & Guiding Principles
• Board of Directors and Management Staff
• Organization Description and History

Crisis & Counseling Centers is a private, non-profit social service agency licensed by the State of Maine as a comprehensive mental health and substance abuse treatment facility. Crisis & Counseling's clinicians are dually trained in mental health and substance abuse treatment. The agency's clinical services are located in central Maine and its parent support program serves parents throughout the state.

Mission Statement

To develop and deliver effective solutions to the diverse behavioral health needs of our community in a professional and respectful manner.

Guiding Principles

• We value choice, access, dignity and quality.
• We value diversity, individuality and community inclusion.
• We believe in helping people improve their quality of life consistent with their values, traditions and priorities.
• We support, promote, operate and manage services that are consistent with the best clinical practices.
• We believe responsive, accessible and effective services require the involvement of consumers and their families.
• We value the integrity of individuals, families, and their support systems.
• We demonstrate cultural sensitivity, integrity and commitment in all actions.
• We value responsible management and an environment that promotes staff cohesiveness and growth.

Board of Directors

David Warren , President

Ms. Pat Kosma, Vice President
Ms. Dana Hamilton, Secretary
Mr. Richard Staples, Treasurer
Ms. Mary Frances Bartlett
Mr. Richard Caron

The Hon. Beverly Daggett

Mr. Mark Rosenberg
Mr. William Thompson

Ms. Helen Crane Wing

Management Staff

Senior Management
Michael Mitchell, Clinical Director, and Interim CEO
Sandy Rudman, Operations Director
Esther Tuttle, Human Resources Director

Program Directors
Bob Kingman, Outpatient Mental Health & Correctional Services
Peter Wohl, Substance Abuse & Co-Occurring Services
Scott Moore, Crisis Mobile Triage
Teresa Clark, Crisis Residential Services
Barbara Bowman, Crisis OutReach
Carol Tiernan, GEAR Parent Support Network
Judi Watters, Development & Public Relations

(For further staff listings and contact information, go to "Contact Us.")

Organization Description & History

Crisis & Counseling Centers was originally incorporated in 1970 as "Rap & Rescue." In its early days it operated out of a storefront location in the small town of Hallowell, Maine, just outside the capital city of Augusta.

C&C currently employs 159 individuals who provide:

• Outpatient mental health and substance abuse services in Central Maine
• Crisis response services to all of Kennebec and Somerset counties
• GEAR Parent Support services on a statewide basis to parents of children with behavioral health needs.

The agency's clinical programs operate out of five locations. The Augusta headquarters houses the main Crisis call center, the Outpatient department, and Administration. Four renovated houses located in Skowhegan, Waterville, Winslow and Augusta provide crisis residential services as an alternative to emergency psychiatric hospitalization (admissions are generally for 1-7 days). An additional Crisis response center operates out of our Skowhegan location.

Approximately 20 Outpatient clinicians (psychotherapists, substance abuse counselors, and psychiatrists) provide treatment of mental health, substance abuse and co-occurring disorders to more than 800 individuals each year. Services are provided at Crisis & Counseling Centers' Augusta and on-site at the Kennebec County Correctional Facility.  C&C is also the provideer of primary medical services at the jail, with a staff comprised of an NP, a PA with MD oversight, nurses and med techs.   The Dual Diagnosis Intensive Outpatient Program serves adults with high mental health and substance abuse treatment needs, and an Adolescent Intensive Outpatient Program serves teens who have developed a dependency on drugs or alcohol.  Crisis & Counseling Centers also provides Differentiated Substance Abuse Treatment program designed by the Office of Substance Abuse, to individuals mandated to treatment in Kennebec County.

Crisis & Counseling Centers has been home to GEAR Parent Support Network for more than 12 years. A fulltime Program Director and several Regional Parent Support Coordinators provide services on a statewide basis to parents of children with a wide range of behavioral health needs. Services include phone support through a toll-free number and local support groups and trainings.

Most of the agency's resources, including approximately 100 staff members, are allocated to its Crisis services. Each month, approximately 1,000 individuals from Kennebec and Somerset counties are directly connected to Crisis & Counseling's mobile triage crisis unit, via the statewide hotline. Each month, 400-500 of these callers receive a face-to-face mental health assessment. A reflection of the Crisis program's commitment to providing responsive, accessible, client-centered service is its high rate of assessments done in the community (approximate 1/2) vs. in local emergency rooms.

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