October 8, 1971 - Signing lease for the Rap and Rescue Center

About Us

Crisis & Counseling Centers is a private, non-profit social service agency licensed by the State of Maine as a comprehensive mental health and substance abuse treatment facility. Crisis & Counseling's clinicians are dually trained in mental health and substance abuse treatment.  The agency's clinical services are located in central Maine and its parent support program serves parents throughout the state.

Mission Statement

To develop and deliver effective solutions to the diverse behavioral health needs of our community in a professional and respectful manner.

Guiding Principles

• We value choice, access, dignity and quality.
• We value diversity, individuality and community inclusion.
• We believe in helping people improve their quality of life consistent with their values, traditions and priorities.
• We support, promote, operate and manage services that are consistent with the best clinical practices.
• We believe responsive, accessible and effective services require the involvement of consumers and their families.
• We value the integrity of individuals, families, and their support systems.
• We demonstrate cultural sensitivity, integrity and commitment in all actions.
• We value responsible management and an environment that promotes staff cohesiveness and growth.

Board of Directors

Ms. Mary Darling, President

Ms. Dana Hamilton, Vice President
Mr. Richard Staples, Treasurer

Ms. Shirley Kershner , Secretary

Ms. Karin True
Ms. Maria Woodman
Ms. Pat Kosma

Ms. Beverly Daggett
Ms. Mary-Anne LaMarre
Ms. Heather Washburn

Management Staff

Senior Management
Lynn Duby, MSW, Chief Executive Officer

Timothy Floyd, Director of Finance

Michael Mitchell, LCSW, Clinical Director
Sandy Rudman, Director of Operations
Esther Tuttle, Human Resources Director

Judi Watters, Director of Development & Public Relations

Program Directors

Bob Kingman, JD, MEd, LCPC, CCS, Director of Correctional Health & Jail Diversion Services

Abby Lourie, LCSW, Director of Crisis Programs

Carol Tiernan, Director, G.E.A.R. Parent Support Network

Peter Wohl, MA, LADC, CCS, Director of Outpatient Services

(For further staff listings and contact information, go to "Contact Us.")

Organization Description & History

Crisis & Counseling Centers was originally incorporated in 1970 as "Rap & Rescue." In its early days it operated out of a storefront location in the small town of Hallowell, Maine, just outside the capital city of Augusta.

C&C currently employs 170 individuals in the following programs:

• Crisis response and aftercare services to all of Kennebec and Somerset counties;
• Outpatient/Intensive Outpatient treatment of mental health, substance abuse and co-occurring disorders, in Augusta and Skowhegan, including medication management & psychiatric consultation; with additional medication management services in Waterville.
• Integrated Correctional Health Services on-site at area correctional facilities and community-based jail diversion services ;
• G.E.A.R. Parent Network services -- free one-on-one phone support, support groups and workshops offered on a statewide basis to parents of children with behavioral health needs.

The agency's clinical programs operate out of six locations. The Augusta headquarters, which houses the main Crisis Mobile/Triage call center, the Outpatient/Intensive Outpatient department, and Administration. Four renovated houses located in Skowhegan, Waterville, Winslow and Augusta provide short-term crisis residential services as an alternative to emergency psychiatric hospitalization. An additional mobile crisis response unit operates out of the Skowhegan residential unit.  Separate Skowhegan and Wateville offices house additional Outpatient/Intensive Outpatient services.

Approximately 25 Outpatient/Intensive Outpatient clinicians (including psychotherapists, substance abuse counselors, psychiatrists, PAs and NPs) provide treatment of mental health, substance abuse and co-occurring disorders to between 800 and 900 individuals each year. The Co-Occurring Intensive Outpatient Program serves adults with substance dependence and psychiatric disorder and the Differentiated Substance Abuse Treatment (DSAT) program serves individuals with a substance dependence who are mandated to treatment in Kennebec County.

C&C is also the provider of integrated healthcare services at Kennebec County Correctional Facility (Augusta) and Two Bridges Regional Jail (Wiscasset), with a staff comprised of NPs, PAs with MD oversight, nurses and med techs, correctional care workers, and substance abuse and mental health clinicians.  

Crisis & Counseling Centers is home to the G.E.A.R. Parent Support Network, staffed by a full time Program Director and five part-time Regional Parent Support Coordinators, who provide services on a statewide basis to parents of children with a wide range of behavioral health needs. Services include phone support through a toll-free number and local support groups and trainings.

Most of the agency's resources, including approximately 90 staff members, are allocated to its Crisis services (mobile/triage, residential and outreach). Each month, approximately 1,000 individuals from Kennebec and Somerset counties are directly connected to Crisis & Counseling's mobile triage crisis unit, via the statewide hotline, as well as the National Suicide Prevention Lifeline. Each month, 400-500 of these callers receive a face-to-face mental health assessment. A reflection of the Crisis program's commitment to providing responsive, accessible, client-centered service is its high rate of assessments done in the community (approximate 1/2) vs. in local emergency rooms.

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